When you get glowing reviews, be sure to thank customers for their business. Based on the specific customer experience, you may get a few four-star or three-star reviews. Podium also lets you send automated emails when a job is done so you can ask customers to leave you reviews.īe mindful of the fact that, just because you ask for reviews doesn’t mean that every one of them will give you five stars. Podium in particular is useful because it allows you to see and manage all of your reviews in one location, from Google to Facebook to Yelp and so on. You can also use platforms such as Podium or BirdEye to manage your customer interactions and reviews. It should be the one that takes customers to the page where they can rate and review your business.īy sending this link to your customers throughout the process, you encourage them to leave at least one but maybe even a few reviews of you. When you’re working inside your estimate, design, proofing, or invoice templates, be sure to include a URL to your Google My Business landing page. The first thing we recommend you do is to set up your email templates inside of your shopVOX print shop software. We now come to the most pertinent point here: how do you go about getting reviews? It seems so easy and yet still presents a decent challenge. Why are reviews important, then? It’s because they help your business’s organic marketing. When Google sees this, it will tend to reward those businesses that are doing everything right with higher rankings in local search results. Quality reviews should mention a company’s employees, staff, customer service, pricing, and more. The kinds of reviews that matter to Google are those that provide actual feedback on your business and the experience the customer had shopping with you. Google looks at reviews and automatically assigns greater importance to those businesses that are getting more on a daily, weekly, or monthly basis. And it isn’t so much about how many reviews you have, but instead how often your customers leave you reviews. In the digital marketing of today, reviews are more important than they’ve ever been. In that case, let’s learn all about reviews! Why Do Reviews Matter? Reviews come from customers who want to give honest feedback on their experiences with you. In this case, we’re talking about reviews and why they are vital to your print and sign shop’s digital marketing. But there is always just one more thing you need to do to make sure you’re completely on top of things. We mention this all the time because it’s true. As you know, sign and print shop owners have plenty to worry about.
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